Legal Document

Tibaj's Terms and Conditions — Know This Before Using the Platform

Please read these Terms and Conditions carefully before registering or playing on the Tibaj platform. They cover everything related to accounts, bonuses, payments, and responsible gaming.

Last Updated: December 2026

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Key highlights of the Terms & Conditions at a glance

18+ Age Requirement is Mandatory

Tibaj is strictly for adults. Registration by anyone under 18 is prohibited. Any account found to have provided false information during age verification will be permanently closed.

One Account Per Person

Each person may only hold one Tibaj account. Creating multiple accounts may result in all accounts being closed and any accumulated funds being forfeited.

Bonuses come with specific terms

Wagering requirements must be met before any bonus winnings can be withdrawn from Tibaj. Each bonus has its own conditions — please read them carefully before claiming.

Payment Method in Your Own Name

The mobile banking account or wallet used for deposits and withdrawals must be registered in your own name.

Account Security Is Your Responsibility

Keep your login credentials confidential. Never share your password with anyone. The account holder is responsible for all activity on their account.

Zero Tolerance for Fraud

If any form of fraud, system abuse, or deceptive activity is proven, Tibaj reserves the right to close the account at any time.

1. General Terms & Conditions

By accessing or using the Tibaj platform, you are deemed to have fully accepted these Terms and Conditions. Tibaj reserves the right to update these terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the revised terms.

These Terms and Conditions constitute a legally binding agreement between Tibaj and each registered member. The Tibaj platform is operated entirely for entertainment purposes. In the event of any dispute or ambiguity, Tibaj's interpretation shall be considered final.

Important: These Terms and Conditions are written in Bengali; however, Tibaj's internal policies shall take precedence in any legal interpretation. For any issues, please contact our support team.

Tibaj only serves members in regions where online gaming is legally permitted. It is entirely the user's responsibility to be aware of and comply with the laws of their own country or region.

2. Account Registration & Eligibility

The following conditions must be met to open an account on Tibaj:

  • You must be 18 years of age or older.
  • You must provide accurate and truthful information during registration — including your full name, date of birth, and mobile number.
  • Each individual may open one account only.
  • Creating multiple accounts from the same device, IP address, or household is strictly prohibited.
  • Maintaining the security of your account is the member's own responsibility.

Tibaj reserves the right to decline any registration or suspend an account pending verification. The KYC (Know Your Customer) process may require a national ID or other supporting documents — failure to provide these in a timely manner may result in account restrictions.

Warning: Accounts created with false information will be suspended and balances forfeited. Tibaj has a zero-tolerance policy on this.

3. Deposit & Payment Policy

Tibaj supports mobile banking, e-wallets, and online banking for deposits. The following rules apply to all deposits:

  • The payment method used for deposits must be registered in your own name.
  • Using a third party's account or payment method is strictly prohibited.
  • The minimum deposit amount is displayed on the platform and is subject to change.
  • Deposits are usually credited to your account instantly; if you experience any issues, please contact support.
  • Tibaj does not charge any deposit fees, though your payment provider may apply their own charges.

Keep in mind: Money deposited is for gaming — not investment. Only deposit what you can afford to lose without affecting your day-to-day life.

Tibaj is committed to preventing money laundering. Tibaj reserves the right to conduct additional verification on suspicious transactions and may place a hold on transactions pending review.

4. Withdrawal Policy

To withdraw winnings from Tibaj, the following conditions must be met:

  • The payment method used for withdrawals must match the one used for deposits.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • To withdraw bonus funds, you must first meet the designated wagering requirement.
  • Withdrawal requests are typically processed within 1–3 business days.
  • Maximum daily and monthly withdrawal limits are specified on the platform.

Tibaj reserves the right to review any withdrawal request. If fraud or a breach of terms is suspected, the withdrawal may be placed on hold and funds retained until the investigation is concluded.

Tips for Faster Withdrawals: Complete your KYC verification right after registration and verify your payment method under your own name — this will speed up future withdrawals.

5. Bonus & Promotion Terms

Tibaj regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be followed:

  • Each bonus has its own wagering requirement — typically 15 to 40 times the bonus amount.
  • Each bonus has a specific claim window; once it expires, the bonus will be automatically cancelled.
  • Each promotion may only be used once — claiming the same bonus through multiple accounts is strictly prohibited.
  • Some bonuses may only apply to specific games; not all bonuses are valid across all games.
  • Tibaj reserves the right to modify or cancel any bonus offer at any time.

Warning: If bonus abuse is detected, Tibaj may forfeit the relevant bonus and any winnings, and may close the account.

6. Game & Betting Rules

All games on Tibaj are operated by licensed third-party providers. Game outcomes are determined by RNG (Random Number Generator) technology, which is fully impartial and verifiable.

  • Each game has its own rules and RTP (Return to Player) rate.
  • If a game is interrupted due to a technical error, Tibaj's decision on the outcome is final.
  • Betting limits apply separately for each game.
  • In Sports Betting, bets may be voided if match-fixing or suspicious patterns are detected.
  • Tibaj is not liable for any losses resulting from internet connectivity issues.

Tibaj is committed to transparency. If you have a dispute regarding the outcome of any game, please contact our support team within 72 hours — complaints submitted after this window may not be accepted.

7. Responsible Gaming

Tibaj firmly believes that gaming is purely for entertainment. We want every member to play in a healthy and responsible way. To support this, Tibaj offers the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Limit: Set a limit on how long you play in a single session.
  • Cooling-Off Period: Take a break — from 24 hours up to 6 months.
  • Self-Exclusion: Temporarily or permanently close your own account.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming Read the page.

8. Privacy & Data Protection

Tibaj takes your personal information seriously. Details provided at registration are used solely for account management and legal compliance purposes.

  • Your information is never sold or rented to any third party.
  • Information may be disclosed to authorities when required by legal obligation.
  • Tibaj uses SSL encryption to keep all data secure.

For more details, visit our Privacy Policy Read the page.

9. Account Closure & Suspension

Tibaj may close or suspend an account for any of the following reasons:

  • If you violate any clause of the Terms & Conditions.
  • If you registered with false or incomplete information.
  • If evidence of bonus abuse or fraud is found.
  • Operating multiple accounts.
  • In cases of suspicious financial transactions.

Members may also request to close their own account at any time. Any remaining valid balance will be returned after verification prior to closure — however, if the account is closed due to a terms violation, the balance may be forfeited.

10. Policy on Changes to Terms & Conditions

Tibaj reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via the platform or by email in advance.

Continuing to use the platform after updated Terms & Conditions are published will be considered acceptance of the new terms. We recommend checking this page regularly to stay informed.

Tip: Tibaj notifies members via their account before any major updates. Keep your notifications on so you never miss a change.

Frequently Asked Questions — About the Terms & Conditions

What members want to know about the Terms & Conditions

You must be at least 18 years old to register on Tibaj. A valid date of birth is required at sign-up, and Tibaj may request ID verification at any time. Accounts registered by users under 18 will be closed immediately.

A wagering requirement is the number of times you must bet a bonus amount before it can be withdrawn. For example, if you receive a BDT 100 bonus with a 20x wagering requirement, you must place a total of BDT 2,000 in bets before withdrawing. Wagering conditions vary by bonus — always read the terms before claiming.

KYC (Know Your Customer) verification is mandatory to comply with international financial regulations. It confirms your identity, helps prevent fraud and money laundering, and strengthens the security of your account. Withdrawals may be delayed if KYC is not completed.

Each person is allowed only one account on Tibaj. If multiple accounts are found, all of them will be permanently closed and all balances and bonuses will be forfeited. If you have accidentally created a duplicate account, please contact support immediately.

Yes, you can request to close your account at any time. Contact the support team and submit your request. Prior to closure, any remaining valid balance will be returned to your registered payment method, subject to KYC verification.

Tibaj notifies users on the platform and via their registered email before making any significant changes to the terms. You can also check the "Last Updated" date at the top of this page to see whether any recent changes have been made. We recommend checking this page regularly.

Got the terms? Now Join Tibaj

Tibaj's Terms and Conditions are clear and straightforward. Play fair, enjoy responsibly — and welcome to the Tibaj gaming world.

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