This privacy policy clearly explains how the information you provide while using the Tibaj platform is collected, stored, and used. We believe transparency is the foundation of trust.
Tibaj Privacy Policy — Key Pillars at a Glance
All your data and transactions on the Tibaj platform are secured with 256-bit SSL encryption. No third party can access or intercept your information.
Tibaj never sells or rents your personal information to third parties. Your data is used solely to improve the services provided on the platform.
All your data is stored on secure servers. Regular security audits are conducted and advanced technology is used to prevent unauthorized access.
At Tibaj, you have the right to view, correct, and delete your own data. Contact support at any time to update your information.
Tibaj uses cookies solely to improve your platform experience. There are no tracking or advertising cookies — only essential session cookies.
Tibaj follows international data protection standards. We always apply the highest level of technology and policies to keep your privacy intact.
Welcome to Tibaj. This privacy policy explains what information is collected when you use the Tibaj platform, why it is collected, and how it is kept secure. Tibaj always treats your privacy as the highest priority.
By creating an account or using the Tibaj platform, you are considered to have accepted this privacy policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.
This privacy policy applies to the Tibaj website, mobile app, and all related services. We may update this policy at any time — the date of any changes will always be shown at the top of the page.
Please Note: Tibaj never stores your password, bank PIN, or full payment card number. Do not share this information with anyone — including Tibaj support.
Tibaj collects different types of information depending on the situation. Details are provided below:
Information Collected at Registration:
Information Collected During KYC Verification:
Information Collected Automatically While Using the Platform:
Why Is This Information Needed? Every piece of data is collected for a specific purpose — whether for account security, fraud prevention, or service improvement. Tibaj does not collect any data beyond what is necessary.
Tibaj uses the data it collects exclusively for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, Mobile Number, Date of Birth | Contractual Obligations |
| Identity Verification (KYC) | ID Document, Selfie | Legal Obligations |
| Fraud Prevention | IP address, device ID, transaction logs | Legitimate Interest |
| Customer Support | Account information, communication logs | Contractual Obligations |
| Service Improvement | Usage Patterns (Anonymous) | Legitimate Interest |
| Legal Compliance | Transaction & Identity Information | Legal Obligations |
Tibaj never shares your information with third parties for marketing or advertising purposes. Any use of your data is fully transparent and strictly limited to this policy.
Tibaj uses cookies to make your experience smoother and more convenient. Cookies are small text files stored in your browser.
Tibaj uses the following types of cookies:
Tibaj does not use any third-party advertising cookies or cross-site tracking cookies. You can disable cookies at any time through your browser settings, though some platform features may not work as a result.
Tibaj uses industry-standard security measures to protect your data. Here is what our security framework includes:
Your Role: Tibaj provides technical security measures, but you should also keep your password strong, never share it, and avoid logging into your account on public Wi-Fi.
Every registered member at Tibaj has the following rights regarding their personal data:
You have the right to know what information Tibaj holds about you. Submit a request to our support team and we will provide it within 30 days.
If any of your information is incorrect, you can request a correction. Data will be updated subject to KYC verification.
After account closure, you may request deletion of your data once the designated retention period has passed — except where retention is required by law.
You may request that the processing of your data be restricted under certain circumstances.
You have the right to receive your data in a standard format so you can use it elsewhere.
You have the right to object to the use of your data for specific purposes.
Contact our support team to exercise any of the rights listed above. Tibaj responds to all requests within 30 business days.
Tibaj does not retain your data longer than necessary. Retention periods vary by data type:
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Tibaj is strictly for users aged 18 and above. We do not knowingly collect information from any minors.
Date of birth is verified at the time of registration, and accounts for users under 18 are not permitted. If any data belonging to a minor is collected inadvertently, it will be deleted immediately upon notification and the associated account will be closed.
For Parents: If you believe your child is using Tibaj, please contact our support team immediately. We will take prompt action.
Tibaj may update this privacy policy from time to time. When changes are made:
Check this page regularly. If you do not agree with any changes, stop using your account and notify our support team.
For any questions, requests, or complaints regarding the Privacy Policy, please contact the Tibaj support team:
Please Note: When contacting support, please provide your registered mobile number and account ID for faster assistance.
Frequently Asked Questions About Our Privacy Policy
Your data is completely safe at Tibaj. Transparent policies, strong security, and full control in your hands — that is the Tibaj promise. Join today.